Delete Your 1dentist Account
You can delete your 1dentist account and all associated data at any time. Follow the simple steps below — no questions asked.
1 Delete from the 1dentist App
1dentist provides in-app account deletion. This is the fastest method — your account is deleted immediately.
- Open the 1dentist app and sign in with your mobile number
- Go to Settings → Help → Delete Account
- Tap Confirm to permanently delete your account
Your account and all associated data will be deleted immediately upon confirmation.
2 Don't have access to the app?
If you no longer have access to the 1dentist app, you can request account deletion by email. Send a message with:
- Subject: Delete Account
- Body: Include the mobile number linked to your 1dentist account
Email requests are processed within 7 days. You will receive a confirmation once deletion is complete.
3 What Happens to Your Data
Here is exactly what is deleted and what may be retained for legal or audit purposes:
- Profile information (name, mobile number)
- Login credentials & sessions
- AI dental screening history & photos
- Appointment booking records
- Video consultation history
- App preferences and saved data
- Anonymized logs required for legal or audit purposes (if any)
- Records required by applicable law
- Aggregated, non-identifiable analytics
Retained data is fully anonymized and cannot be linked back to you personally. For full details, see our Privacy Policy.